Frequently Asked Questions
Administrators of on-premises (on-prem) deployments of Deepgram products sometimes encounter the following issues.
Problems installing the NVIDIA drivers
Sometimes loaded kernel modules can interfere with the installation of the NVIDIA drivers. To correct this issue, try unloading nouveau
drivers:
sudo rmmod nouveau
Failed to find any CUDA devices
-
Ensure that NVIDIA drivers are installed:
nvidia-smi
If not, install them before proceeding.
-
Ensure that
nvidia-docker
is installed:docker run --runtime=nvidia --rm nvidia/cuda:9.0-base nvidia-smi
If not, install it before proceeding.
-
If you have made changes to NVIDIA drivers, restart Docker:
sudo systemctl restart docker
Deepgram will not start
Running Deepgram on premises requires a valid license. If you think you have an expired license or invalid license ID, contact Support for help.
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