Sentiment Analysis

sentiment boolean Default: false

As one of Deepgram's text-to-text features, Sentiment Analysis accepts an input text, divides it into a list of segments comprised of sections of the text, and identifies the sentiment of each segment. It also assigns an average sentiment to the entire text.

"results": {
    "sentiments": {
      "segments": [
        {
          "text": "Hi. Thank you for calling from premier phone services.",
          "start_word": 0,
          "end_word": 8,
          "sentiment": "positive",
          "sentiment_score": 0.7380304336547852
        },
        {
          "text": "This call may be recorded for quality and training purposes.",
          "start_word": 9,
          "end_word": 18,
          "sentiment": "neutral",
          "sentiment_score": 0.057771213352680206
        }
      ],
      "average": {
        "sentiment": "positive",
        "sentiment_score": 0.39790084145285864
      }

A sentiment of positive, negative, or neutral along with a sentiment_score is identified for each segment of the source text, and an average of the entire text's sentiment is also provided along with the average sentiment_score.

Enable Feature

To enable Sentiment, use the following parameter in the query string when you call Deepgram’s /read endpoint:

sentiment=true

Basic Text Request

To analyze text from a file on your computer, run the following curl command in a terminal or your favorite API client.

curl -vX POST \
 -H "Authorization: Token YOUR_DEEPGRAM_API_KEY" \
 -H "Content-Type: application/json" \
 -d '{"text": "YOUR_TEXT_INPUT"}' \
 "https://api.deepgram.com/v1/read?sentiment=true&language=en"

🚧
Replace YOUR_DEEPGRAM_API_KEY with your Deepgram API Key.

Basic URL Request

To analyze text from a hosted file, run the following curl command in a terminal or your favorite API client. (Try testing it out with the hosted file https://static.deepgram.com/examples/aura.txt.)

curl -vX POST \
 -H "Authorization: Token YOUR_DEEPGRAM_API_KEY" \
 -H "Content-Type: application/json" \
 -d '{"url": "https://YOUR_FILE_URL.txt"}' \
 "https://api.deepgram.com/v1/read?sentiment=true&language=en"

📘
Read our Text Intelligence Getting Started guide, which will walk you through making a basic text request and a basic URL request with the Deepgram SDKs.

Query Parameters

Parameter	Values	Type	Description
`sentiment`	`true`	boolean	Enables Sentiment Analysis
`language`	`en`	string	The language of your input text (Only English is supported at this time.)

Analyze Response

When the file is finished processing, you’ll receive a JSON response that has the following basic structure:

{
  "metadata": {
    "request_id": "7dcd719f-344b-4c72-a194-6bd1019d855c",
    "created": "2023-12-01T15:54:39.681Z",
    "language": "en",
    "sentiment_info": {
      "model_uuid": "80ab3179-d113-4254-bd6b-4a2f96498695",
      "input_tokens": 22,
      "output_tokens": 22
    }
  },
  "results": {
    "sentiments": {
      "segments": [
        {
          "text": "Hi. Thank you for calling from premier phone services.",
          "start_word": 0,
          "end_word": 8,
          "sentiment": "positive",
          "sentiment_score": 0.7380304336547852
        },
        {
          "text": "This call may be recorded for quality and training purposes.",
          "start_word": 9,
          "end_word": 18,
          "sentiment": "neutral",
          "sentiment_score": 0.057771213352680206
        }
      ],
      "average": {
        "sentiment": "positive",
        "sentiment_score": 0.39790084145285864
      }
    }
  }
}

ℹ️
Use the API reference or the API Playground to view the detailed response.

The sentiment values added to objects are:

sentiment: The sentiment of the associated text (positive | negative | neutral).
sentiment_score: A floating point value between -1 and 1 representing the sentiment of the associated span of text, with -1 being the most negative sentiment, and 1 being the most positive sentiment.

Response Properties

Property	Description
`sentiments.segments`	Spans of text covering your entire input text that show when the sentiment shifts throughout the text.
`sentiments.segments[i].sentiment`	A rating for the given span of text. Can be either `positive`, `neutral`, or `negative`.
`sentiments.segments[i].sentiment_score`	A floating point value between -1 and 1 representing the sentiment of the associated span of text, with -1 being the most negative sentiment, and 1 being the most positive sentiment.
`sentiments.average`	The average sentiment for the entire text.

API Error Responses

Unsupported Language

Status 400

If you request Sentiment Analysis with an unsupported language by specifying a language code such as sentiment=true&language=es or sentiment=true&detect_language=true where the detected language is unsupported, you will get the error message below.

{
  "err_code":"INVALID_QUERY_PARAMETER",
  "err_msg":"Request specified unsupported language: <language_name>. Only English is supported.",
  "request_id":"XXXX"
}

Token Limit Exceeded

Status 400

If the request's input length exceeded the 150k token rate limit per request, you will get the error message below.

{
  "err_code": "TOKEN_LIMIT_EXCEEDED",
  "err_msg": "Text input for <api_name> currently supports up to 150K tokens. Please revise your text input to fit within the defined token limit. For more information, please visit our API documentation.",
  "request_id": "XXXX"
}

Missing Query Parameter

Status 400

If the request sent contained only the feature parameter (sentiment) but not the language parameter, you will receive this error.

{
  "err_code":"INVALID_QUERY_PARAMETER",
  "err_msg":"Failed to deserialize query parameters: missing field `language`",
  "request_id":"XXX"
}