On a free plan?

If you are having specific account issues or are seeing fraud, contact the support team. For everything else, get help in our community forum.

Visit the Community

On a paid plan?

Paid accounts include private email support for all issues. Contact the support team or seek self-help via our community forum, docs, and guides. Your choice!


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Our community forum is the official way to get help if you’re on a free account, and the wealth of information from Deepgram and our community make them a great resource for paying customers too!
View the community forum


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Our guides walk you through step by step how to use the most popular features of Deepgram.
View all guides


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Our extensive documentation show you how to use every part of Deepgram.
Read the docs


We are always looking for people who can test out new potential features or give us feedback on what's currently in production. If you participate, we promise to:

  • Schedule a time that works for you
  • Take no more than 20 minutes of your time
  • Show our appreciation by letting you choose if you want to receive a gift card or a bunch of swag.
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You would make the team very happy!